Back Office Dashboard Update 2.0
Project Deadline
April 17, 2023
Role
Lead UX Researcher
Tools
Figma, Zoom, and Excel
Project Type
One-on-One
Research Questions
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Will the new design provide members with improved accessibility to the information they need?
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How do leaders feel this tool will help them manage their teams?
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Will these changes encourage members to utilize this feature to enhance their business practices?
Key Findings
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Many participants expressed enthusiasm about the new design, citing its streamlined layout and improved accessibility to critical information. They also feel that the change made navigation more intuitive and efficient.
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Participants using the desktop version gravitated towards the Power of Three tracker. While members provided extensive feedback on this feature, they found it would significantly simplify tracking and identifying gaps in their teams.
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Several participants indicated they would be motivated to use this updated Dashboard for their own business practices. One leader was so impressed that they involved a new team member during the session to gather additional feedback, further emphasizing the potential value of the update for onboarding new members.
